Welcome To Ilaya Boutique

About ilaya boutique


At Ilaya Boutique, we believe every woman deserves to feel effortlessly beautiful, whether she's strolling through a summer market or toasting at a garden party. We curate our maxi dress collection with the modern Australian woman in mind: relaxed, confident, and ready to bloom.

Frequently asked questions (FAQ)


Orders are processed within 2–3 business days, and delivery typically takes 5–7 business days after that — so 8–10 business days in total. For full details, see our Shipping Policy.


We offer a 30-day return policy: if you're not happy with your order, you can request a return within 30 days of receiving your item. Once your return is approved, you'll be refunded to your original payment method within 10 business days. Full details are in our Return & Refund Policy.


If your item arrives damaged, incorrect, or is missing from your order, please contact us as soon as possible at support@ilayaboutique.com. Include your order number and a photo if relevant, and we'll evaluate the issue and make it right for you.


Once your order has shipped, you'll receive a shipping confirmation email with a tracking number so you can follow your delivery every step of the way.


Our team is happy to help! You can reach us by emailing support@ilayaboutique.com or by filling in the form on our Contact Us page. We're available Monday to Friday, 09:00–17:00 (AEST) and Weekends, 11:00–16:00 (AEST), and we aim to respond to all enquiries within 24 hours.

30-DAY MONEY-BACK GUARANTEE


Not quite right? Return any item within 30 days of delivery for a full refund. No fuss, no hassle.

FREE DELIVERY in australia


We offer free delivery on all orders across Australia, so your items arrive safely and conveniently at your door.

CUSTOMER SUPPORT


Our dedicated support team is here to help Monday to Friday. Get in touch with any question or concern.